Terms of Service
Last Updated: June 14, 2026 • Version 1.0 (Current Release)
1. Introduction & Agreement
Welcome to Audaya. These Terms of Service (“Terms”) govern your access to and use of the Audaya Clinic OS application, websites, and associated services (the “Service”).
By registering a clinic account, subscribing to a software package, or accessing the Service, you and the legal entity you represent (“Clinic,” “Customer,” or “You”) agree to be bound by these Terms. If you do not agree to these terms, do not access or use the Service.
2. Service Scope
Audaya is a software-as-a-service (SaaS) provider of clinic operational tools. The platform includes a doctor cockpit, transcription assistants, patient flow trackers, medication listing interfaces, and basic scheduling features.
The Service is provided to assist healthcare organizations in managing administrative workloads. We do not provide medical services, clinical consultation, or direct patient healthcare services. The Service is a software platform tool for healthcare providers.
3. Acceptable Use
You agree to use the platform in strict accordance with the following terms:
- Licensure: Clinic users of medical features must be properly licensed healthcare professionals or authorized administrative staff operating under their supervision.
- No Misuse: You will not attempt to bypass access controls, introduce malware, reverse engineer the platform, or execute automated bots.
- Compliance: You will use the platform in compliance with all applicable local, regional, and national laws regarding patient privacy and digital communication.
4. Clinic & Provider Responsibility
Documentation & Workflow Platform: Audaya is a documentation and workflow platform. Any transcription, summary, clinical note, recommendation, suggestion, or generated content produced by the system is for informational assistance only and must be thoroughly reviewed, validated, and approved by a licensed healthcare professional before use.
No Independent Medical Decisions: Audaya does not independently diagnose, prescribe, perform medical examinations, or make treatment decisions of any kind.
Sole Professional Duty: Clinical responsibility remains entirely with the healthcare provider. Licensed medical professionals using the platform bear sole responsibility for all clinical judgments, treatment courses, and prescription verifications.
5. Limitations of Liability
To the maximum extent permitted by applicable law, in no event shall the platform provider or its suppliers/licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or operational disruptions.
The software is provided on an “AS IS” and “AS AVAILABLE” basis. Audaya's total cumulative liability for all claims arising out of or related to these Terms or the use of the Service shall be capped at the fees actually paid by the Clinic to Audaya during the three (3) months immediately preceding the event giving rise to liability.
6. Governing Law
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable local regulations for your clinic's jurisdiction, without giving effect to any choice or conflict of law provision that would require applying the law of another jurisdiction.
Dispute resolution processes will be defined in the agreement between your clinic and the platform provider. Dispute inquiries can be submitted directly to hello@audaya.health or by calling +91 70754 70066.